Q:  Do you operate in all weathers?

A:  Yes we do! Unless there is an Amber weather warning. In that case, we would re-book your experience for another date.

Q:  Is this Experience refundable?

A:  I am afraid that we don't offer refunds, but, in certain circumstances we can amend the date of your experience once booked. Please contact the Experience Hampshire team on hello@experiencehampshire.uk

Q:  Is the Experience available everyday?

A:  No, do not operate on Tuesdays or Wednesdays. Sessions run at 1100 hours and on Saturday and Sunday there is an afternoon session at 1400 hours as well.

Q:  Can we bring dogs?

A:  No, please leave them at home as unfortunately the alpacas are scared of most other animals including dogs

Q:  Is this a private experience?

A:  No, we run small group tours. If you want a private experience please contact us for a bespoke quote.

Q:  Is this Experience suitable for those in wheelchairs?

A:  In this instance the Experience would be weather dependant. During dry periods, when the ground is hard, it is usually possible for wheelchair users to take part, especially if they have an off-road style wheelchair. They would also need at least one other adult to accompany them and take charge of and to walk their alpaca. The toilet facilities where this experience takes place have two steps up to them, but the garden centre, just a mile away, has a spacious disabled toilet and cafe facilities with plenty of space everywhere